Privacy Policy
Roastmaster Rick – A Slack App by SmartCue Inc.
Effective Date: November 2024
Thank you for choosing Roastmaster Rick, a Slack-based trivia game operated by SmartCue Inc., a Delaware C-Corporation. This Privacy Policy explains how we collect, use, protect, and store your information.
If you have questions, email us at privacy@getsmartcue.com.
1. Who We Are
We create software and AI-powered tools, including the Roastmaster Rick Slack app.
2. What This Policy Covers
This Privacy Policy applies to:
- The Roastmaster Rick Slack app
- All related servers, APIs, databases, and infrastructure
- Any data you send to or receive from the bot
- Payment data processed through Stripe
This does not apply to:
- Slack's policies
- Stripe's policies
- AI model providers (OpenAI, Anthropic, OpenRouter)
Each has its own privacy terms.
3. Information We Collect
3.1 Slack User Information
When you interact with the bot, Slack sends us:
- Slack User ID
- Slack Team/Workspace ID
- Username and display name
- Channel ID
- Messages you send to the bot
We do not access or view any other messages in your workspace.
3.2 Gameplay Data
To operate the trivia game, we store:
- Questions delivered to you
- Your answers
- Whether they were correct
- Score, streaks, and history
- Daily quota usage
3.3 Technical Data
For reliability and security, we collect:
- Server logs
- Timestamps
- Workflow state snapshots (Inngest)
- Error logs
- Limited infrastructure-level IP information
3.4 Payment Information (Stripe)
If you upgrade to Premium, we receive:
- Stripe Customer ID
- Subscription status
- Slack User ID linked to your billing account
We do not receive or store:
- Credit card numbers
- Billing address
- Payment method details
Stripe handles all payment security.
4. How We Use Your Information
We use your information to:
- Run trivia games
- Maintain scores and history
- Enforce quotas
- Provide premium features
- Respond to your inputs
- Prevent duplicate event processing
- Improve the bot
- Keep the service secure
We never sell or rent your data.
5. How We Share Your Data
5.1 Service Providers
We share data only with essential service providers:
- Slack (platform & messaging)
- AI model providers (OpenAI, Anthropic, OpenRouter)
- Stripe (billing)
- Database providers (Postgres, LibSQL)
- Inngest (workflow orchestration)
5.2 Legal Requirements
We may disclose information if required by law, subpoena, or government request.
6. Data Retention
- Slack IDs, scores, and gameplay history: retained until deleted or workspace uninstalls the bot
- Logs: retained 30–90 days
- Stripe billing data: retained as legally required
- Trivia history: retained indefinitely for game fairness
If you uninstall the app, we delete your personal data within 30 days.
7. Security Measures
We protect your data using:
- TLS encryption
- Secure API keys
- Database access controls
- Serverless isolation
- Audit logging
- Strong environment variable protection
No system is 100% secure, but we follow industry best practices.
8. International Users (GDPR/UK)
If you are in the EU or UK, GDPR applies.
You may request:
- Access
- Correction
- Deletion
- Export
- Restriction of processing
Email privacy@getsmartcue.com.
9. Children's Data
Roastmaster Rick is not intended for children under 13. We do not knowingly collect data from children.
10. Your Rights
You may request:
- Your data be deleted
- A copy of your data
- Correction of incorrect data
- That we stop storing your data
Email privacy@getsmartcue.com.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always appear on this page.
12. Contact Us
For privacy questions: